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9.4/10
Servicio excelente: en 48 horas desde la...
Como en la ocasión anterior, proceso de compra...
El pedido llegó en sólo dos días. No nos lo...
Una compra perfecta y un servicio inmejorable....
Excelente servicio. VOlveré a comprar sin duda....
Mi testimonio no es referido a mi pedido. He...
EL ENVIO FUE RAPIDO Y EL SERVICIO ES MUY COMPLETO.
He recibido el pedido en perfecto estado, gracias
Los cuadros han resultado ser fantásticos y el...
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AGRADABLE Y SORPRENDENTE EL EXCELENTE SERVICIO...
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Es la segunda vez que realizo una compra online...
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Como siempre, muy profesional y trato amable
todo muy bien y muy rápido ,un excelente...
ME GUSTARIA QUE EXISTIERA SUBASTAS
Ha sido una compra estupenda, rapídisima, con...
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TODO GENIAL COMO SIEMPRE. MUCHAS GRACIAS POR EL...
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Todo perfecto rápidos y muy atentos 100%...
Un trato excelente. Ya estamos mirando nuestro...
Hola,Señores..! Acabo de recibir los dos...
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MUY BUENO
Muy satisfecho, con la compra realizada ,desde...
El cuadro en perfecto estado. Tiempo de entrega...
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Estupendas pinturas y en menos de 24 horas....
MUY BUENO EL SERVICIO.
Fenomenal, una vez más. Gracias, de nuevo
Es la primera vez que compro y ha sido...
El producto cumple las especificaciones...
Una compra genial. Una empresa muy seria y con...
Estamos muy satisfechos Ha sido una compra muy...
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Ya la atención telefónica para pedir...
Sin duda, recomendable 100%. Compra sencilla,...
Excelente sevicio, recibido muy rapido
P p Precioso cuadro, queda...
Muy bien todo ,muchas gracias
He recibido el cuadro de Rafael Arkangel...
He quedado muy encantado yo personalmente(Mi...
Correspondencia total entre lo visto on line y...
¡Hola! Estamos muy contentos con el precioso...
De las tres pinturas recibidas, una de ellas...
todotmuy bien y muy rápido
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El envío ha llegado esta mañana en perfecto...
Todo correcto
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Estoy satisfecho.
PLENA SATISFACCIÓN EN LOS PRODUCTOS RECIBIDOS....
Todo perfecto , como el primer envio. GRACIAS
COMO SIEMPRE MUY SATISFECHA CON LA ATENCION Y...
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Envio rápido y eficaz, gracias por la gentileza...
Lo he recibido en perfecto estado, gracias.
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Estoy encantado con la calidad de la obra, así...
Todo genial como la última vez. El regalo nos...
Servicio eficiente, rápido, perfecto. Como...
Todo perfecto, rápido y muy bien presentado....
Por los testimonios de clients ya sabía de la...
Como siempre totalmente satisfecho con la...
Muchos Gracias!
TODSO CORRECTO
La compra en la web es ágil y fácil, y me ha...
magnifico servicio no esperaba menos. gracias
La compra la he realizado online, decir que el...
Obras según esperado. Buena comunicación y...
El trato dispensado ha sido fantástico por la...
Lo aconsejo, todo perfecto
Máxima seriedad, eficacia y rapidez. Servicio...
Transacción perfecta, envío muy rápido, muy...
Fantástico! Un placer trabajar con ustedes!
Un servicio excelente. Recibimos el cuadro en...
Un diez como siempre. Las obras mucho mejores...
Todo perfecto.....muy muy contenta
Muchas gracias. Contacto muy amable, embalaje...
GRAN SERIEDAD Y RIGOR ENTREGA MUY RAPIDA Y...
quedo muy contenta con las 2 compras que he...
mi valoracion es muy positiva,si tengo que...
Las esquinas a pesar de estar embaladas tenian...
Muy satisfecho por el servicio y el producto....
Una compra estupenda. Los cuadros mucho mejores...
Muy contento. Muchas gracias. En 24 horas...
Fantástico servicio. Muy buena comunicación....
Fantástica presentación. Unos cuadros...
Todo perfecto
He recibido mi pedido en perfectas condiciones....
He quedado GRATÍSIMAMENTE SORPRENDIDO, tanto...
Todo muy bien y muy rápido en la entrega
Todo perfecto
Gran profesionalidad, excelente embalaje. Muy...
GENIAL COMO SIEMPRE. GRACIAS POR SU ATENCION
Fantástico descubrimiento esta galería de arte....
Como siempre, genial
Todo muy bien.
Excelente servicio tras la compra. Te informan...
muchas gracias por su excelente servicio me...
FANTASTIC GALLERY AND SERVICE. PACKAGE IN...
Todo bien y muy rápido.perfecto
estamos muy contentos con el bodegon que hemos...
HE RECIBIDO EL CUADRO EN PERFECTAS CONDICIONES...
Buena atencion, envió rápido.
Servicio rápido y eficaz muy satisfecha con mi...
Muchas gracias por su magnífica atención.
Antes de comprar el cuadro recibimos una...
Estimados Sres. de Sorolla: La atención...
El cuadro es muy bonito, queda muy elegante en...
El envío ha resultado del todo satisfactorio
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agradecido por el detalle,es um placer tener...
Me generaba una cierta duda el tema del...
Una compra perfecta con un servicio excelente....
Solo comentar que estamos plenamente...
MUY BIEN ESTUPENDO SERVICIO, BUENA CALIDAD. Y...
Dudábamos en comprar arte por internet, pero...
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El cuadro me ha llegado rápido. Todo el proceso...
Merci pour la qualité de votre accueil et la...
el cuadro ha llegado en perfectas condiciones,y...
Fantástica compra y servicio. Me estoy...
Me enviaron el cuadro rapidamente y me llamaron...
Excelente cuadro y excelente servicio. Seguiré...
El servicio ha sido muy rápido y eficaz. Gracias.
Estoy muy satisfecha con la atención y el...
Muchas gracias.
Buenos días, necesito factura de este pedido,...
Hasta la fecha la mejor galería de arte que he...
El cuadro llegó perfecto y muy rápido el envío
Una buena obra a un buen precio. Gracias.
la rapidez fue culpa de la agencia,para cambio...
Un servicio genial. Espectacular la obra....
Seguir Asín perfecto
Los cuadros me han gustado más al verlos en...
Excelente servicio y maravillosas las obras que...
Magnífica la rapidez del servicio, llegó antes...
Únicamente, una palabra, excelente ! Muchas...
TODO GENIAL. LES FELICITO POR SU PROFESIONALIDAD
recibido esta mañana, gracias por el regalito
Muy buen servicio
Recibido, gracias por la seriedad y el estado...
Genial como siempre. Encantados con el servicio.
Estoy encantado por su trato y profesionalidad....
Voy a recomendar la galería a todos mis...
Buen servicio. Gracias. Muy recomendable
Excelente servicio y un detallazo el regalo. Lo...
Asombrada con la rapidez con la que funciona...
La mercancia llegó correctamente,bien envalada...
He adquirido una obra magnifica, que nos gusta...
La verdad es que tanto la compra como la...
Un embalaje excelente, recibí el cuadro en...
It secound time I bought from your gallery,...
Una venta perfecta, de total confianza, envío...
Fantastic service. Very fast delivery and...
Junto al pedido indiqué una direccion distinta...
Todo bien
Todo perfecto, me ha llegado el pedido...
Todo el envío ha sido rápido y cumplió con las...
Fenomenal, como siempre
Buena atención previa a la realización del...
Buenas tardes conmigo de momento no podéis...
Propagaré su gentileza, su calidad y sus...
Rapidez en la entrega .Toda la gestión desde la...
Estoy muy contenta y satisfecha con el pedido...
me ha gustado el detalle del regalo, y el...
Excelente servicio. Recomendable 100%
SATISFECHO POR LAS PINTURAS DE MICHEL,...
El pedido me llegó con gran rapidez, en...
rating

Legal Notice

The following are key aspects that define the policy of Sorolla Art Gallery for the computer processing of user data and determine the relationship between users and the owners of the website.

 

1.- Legal Information on the ownership of the website.

In compliance with the provisions of Law 34/2002 of 11 July on Services of the Information Society and Electronic Commerce, general information on this website is given below.

This website is the property of Sorolla Arte S.L., a company incorporated under Spanish law, with its headquarters at C/ Canalejas 6, 41001, Seville, and company tax code nº B41953902. Spain. Listed in the Commercial Register of Seville, Folio 120, Prot.: 2463/98/N/10/12/1998, date 14/12/98. Entry number: 1/1998/17,108.0.

Given the convenience of a clear business and commercial identification, from here on in this document Sorolla Arte S.L. will be known as Sorollagallery.com.

 

2.- Trademark.

Sorollagallery.com is a registered trademark, property of Sorolla Arte S.L. , the use of which is authorised for Sorolla Arte S.L.

 

3.- Possibility of contacting the website owner.

In addition to the place of business at the address indicated, users may direct any complaints, requests or questions which they deem necessary to Customer Services at the following email address: info@sorollagallery.com or by callling [Spain] +34 954 501 111.

 

4.- Domain name.

Sorollagallery.com is a domain name owned by Sorolla Arte S.L., authorised for the use of Sorolla Arte S.L.

 

5.- Use of website contents, trademarks and domain names.

Users of this website expressly recognise the right of ownership to the domain name and the trademarks which appear in it, and are obliged to know, and therefore recognise, that they do not acquire any right to them, neither being able to change them nor to make use of them in whole or in part, without the express written consent of the owners. Specifically, no user of this website may change its content, even partially, nor copy, distribute, transmit, display, perform, or in general reproduce in any way, publish, license or create any work in full or in part which contains or derives from this website, each user undertaking to respect this prohibition.

Moreover, each user of this website undertakes not to use it for illegal ends or activities.

 

6.- Possible errors

The website may contain typographic errors or errors in transcription, which the owners reserve the right to correct without prior notice.

 

7.- Guarantees and limited responsibility

Sorollagallery.com definitely does not make any explicit or implicit guarantee, including - but not limited to - implicit guarantees regarding the adaptation for commercial use and adaptation for a particular purpose.

Sorollagallery.com assumes no legal responsibility for exemplary, consequential, punitive, indirect or special damages related to this website or deriving from it, whether or not the parties concerned have any actual or implied knowledge of the damages they may incur.

 

8.- Reception and use of information.

Through the website of the gallery the user may be asked for personal information on name and surnames, sex, marital status, address, telephone numbers, email address, etc. in order that they may take part in events, promotions or activities.

Specifically, this information may be used by Sorollagallery.com for the creation of statistics, organisation of events, design and running of promotion activities and other functions of the website.

In the same way when a user accesses the website, known data is recognised with ‘click tracking’, that is to say, data relating to the address of the server, domain used etc.

Linked to the website there is a list of email addresses created with the same objective. Authorisation will be asked for the inclusion of users on this list.

Obtaining information on the user will be used for the sending of information through email on products, offers and news which it is considered might be of interest to them, in that it is related to the activities and services which they have used on this website, both activities and services to which this website refers, and activities and services related to the businesses associated with a Sorollagallery.com.

All this information will only be received by users who have given permission for this.

In addition, all the above also has the objective of learning statistics of user characteristics, so as to improve our services and offers and our quality policy, relating to the interests of users.

Moreover, user data may be transferred to businesses associated with Sorollagallery.com, which host websites and to third parties who collaborate with us in the design and the use of the website, in order for them to carry out such activity or for statistical analysis, the user giving permission for this, always provided that these possible third parties receiving the data will use it only for the work indicated, previously undertaking the obligation to maintain confidentiality and respect this policy privacy and the law on data protection. Given the convenience of a clear business and commercial identification, from here on in this document Sorolla Arte S.L. will be known as Sorollagallery.com.

 

9.-Guarantee on the use of information.

Sorollagallery.com guarantees that, apart from the possible use referred to previously, between associated and affiliated companies and for the aforesaid purposes, it will not sell nor transmit to third parties the personal information which it receives through the website, without previously informing the user and in accordance with current legislation on data protection.

Sorollagallery.com, guarantees that apart from the cases listed as an exception in the above paragraph, it will only provide data on users of the website when it is obliged to do so by law or court order.

 

10.- Responsibility for the management of information.

The website is managed by Sorolla Arte S.L.

However, since in the website to improve the quality and service offered through it or to expand the range of products offered links to other websites may be used, the user should know that these links could take them to other sites to which the privacy policy of Sorollagallery.com does not apply and which are beyond the control of the company responsible, so that access to those other sites will only be made at the responsibility of the user, Sorolla Arte S.L. assuming no responsibility for the consequences of accessing them.

 

11.- Information Protection.

Sorollagallery.com gives a high priority to the protection of its users’ personal information, as covered by this privacy policy.

Moreover, the personal information collected is stored on secure networks to which may only be accessed by authorised persons, to a limited extent, who are required to comply with certain confidentiality clauses.

However, the use of the Internet always involves a risk that information may be obtained by third parties, who are beyond the control of Sorollagallery.com, and even beyond the scope of the law and the courts, so all users must take responsibility for entering personal data on the web

The servers hosting the webpage of Sorollagallery.com are located in Maidenhead (U.K.), under the agreement between Sorollagallery.com and a company dedicated to the business of hosting websites, so that it ensures the protection of user data in accordance with the privacy policy of the company and the law on data protection.

 

12.- Responsibilities towards minors.

The risks in the use of the net by minors are known by most users. We are very concerned about the possibility of minors entering data and invite parents, guardians and other people responsible for minors or legally representing them, to control their use of the web and email.

In particular, at Sorollagallery.com we will not permit the recording of information provided by minors, notwithstanding that all the activities, promotions, services and products which may be found on our website may be accessed by minors under the authorisation and supervision of their parents, guardians and other people responsible for them or legally representing them, as our company policy is designed to avoid activities which could cause negative or undesirable influences on children.

 

13.- Prohibition of unauthorised links.

It is expressly forbidden to create a link to, or email content from any URL to the website of Sorollagallery.com.

 

14.- Accessing, Editing and Deleting your data

In compliance with the provisions of the Law 15/1999, of 13 December, on the Protection of Personal Data, we inform you that all users have the right to access, delete, and/or correct the personal data which they have provided, which may be exercised at any time and in any situation, regarding both the content of that data and the use that can be made of it.

 

15. Warranties and after-sales service

a) Legal warranties.

Everything we sell is covered by the legal guarantee of conformity and warranty regarding latent defects, under the following legal conditions:

  • Article L.211-4 (Consumer Code): The seller is obliged to send goods in conformity with the contract of sale and will be solely responsible for defects caused during shipping. The seller will equally be responsible for defects caused during packaging, assembly or installation instructions when the latter falls under its responsibility through the agreed contract.
  • Article L.211-5 (Consumer Code): To be in conformity with the contract of sale, the goods must be:
    1. Fit for purpose, and otherwise: Comply with the description given by the seller and possess the qualities which the seller has held out to the consumer as a sample or model - have the qualities which a consumer may reasonably expect taking into account public statements made by the seller, the producer or their representative, particularly in advertising or labelling.
    2. Have the qualities defined by a common agreement between the parties, that is be fit for any particular purpose for which the consumer requires them and which was made known to the seller and accepted by the seller.
  • Article 1641 (Civil Code): The seller is liable for any latent defects in the goods sold which make them unfit for their main use, or which considerably diminish such use, unless the buyer was aware of these at the time of purchase, or has only paid a minimal price, if these were known.
  • Article 1648 (Civil Code): Legal action resulting from latent defects must be initiated by the consumer within two years of the discovery of the defect. The seller is liable for lack of conformity which becomes evident within two years of delivery, likewise, the consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it. Sorollagallery.com declares and guarantees that its internet platforms are technically ready for the sale of products and services.

Sorollagallery.com gives no guarantee regarding products and services of third parties.

b) Guarantee of quality and authenticity of the work of art.

Every painting by a named artist offered for sale by Sorollagallery.com is sent to the customer or buyer together with its GUARANTEE OF AUTHENTICITY document, specifying its materials, quality and status as a unique work created by its legitimate artist, which may not legally be copied.

Sorollagallery.com gives no guarantee regarding the results which may be obtained from the use of its products or services, nor on their total reliability or freedom from errors.

 

16. Retention of Title

Sorolla.com expressly retains the title to its products sent until the full payment of the sale price, interest, shipping costs etc. Consequently, according to this condition, payment by letters of credit, promissory notes, cheques or any other security giving an obligation to pay will not be considered to have been made until the final outcome when they have been successfully converted into cash.

Nonetheless, the risks are transferred to the customer on the delivery of the products. The customer takes responsibility for the care and custody of the products and for taking out any relevant insurance in order to cover imperfections and accidents to which the products may be susceptible.

 

17. Litigation and liabilities.

We remind you that it is advisable to keep a copy of the data contained in the products purchased. Sorollagallery.com takes no responsibility for any loss of data or files or, in general, for any damage resulting from the lack of a backup copy on the part of customers of the data contained in the products purchased.

Sorollagallery.com takes no responsibility for any consequences which may result from improper use of the products sold on the website.

Although certain products may appear to be suitable for trade use, Sorollagallery.com is not aimed at trade sales, and therefore will take no responsibility for any complaint regarding any trade-related activity.

 

18. Intellectual Property.

The source code, graphics, images, photographs, sounds, animations, software and text, as well as the information and contents included in Sorollagallery.com are protected by Spanish law on the rights of intellectual property, in favour of the company’s social name, and the law does not permit the reproduction or publication of the website or any part of it, nor its processing by computer, distribution, diffusion, modification, transformation or undoing, or the infringement of any other legally recognised rights of its owner, without the prior written permission of Sorollagallery.com.

Users may solely and exclusively use the material which appears on this website for their own personal and private use, it being prohibited to use it for commercial ends or to engage in any illegal activities. All copyright rights are expressly reserved by Sorollagallery.com.

Sorollagallery.com will ensure compliance with the above conditions and the proper use of the contents of its webpages, exercising any civil or legal actions relevant to any case of infringement or violation of these rights on the part of the user.

 

19. Protection of Personal Data

SOROLLA ARTE S.L. ensures the confidentiality of data provided by its users via electronic email sent to the contact address provided on the website and ensures that in no case this data will be transferred to third parties. In compliance with the provisions on the Regulation (2016/679) of the European Parliament regarding the Personal Data Protection, SOROLLA ARTE S.L. hereby informs you that you may exercise your rights of access, rectification, cancellation or opposition by sending an identified writing with the reference "Protection Data", stating your request with a copy of your National Identity Document to info@sorolla.com. Affected users may also exercise their rights by sending an e-mail with a scanned copy of their National Identity Document to the following electronic address: info@sorolla.com

Personal data which Sorollagallery.com collects is automatically processed and the company is duly registered with the Data Protection Agency under the name of Sorolla Arte S.S.

The personal data obtained in the form for registering domain names is transferred to the national or international registering authority as appropriate. This transfer is intended, solely and exclusively for the purposes directly related to the legitimate functions of the transferor (Sorolla Arte SL) through the contract, i.e., the domain name registration. The collection and processing of personal data is aimed at maintaining any contractual relationship which may be established with Sorollagallery.com, as well as carrying out the tasks of information, training, marketing (always identified as such) and other activities of the company.

Sorollagallery.com has adopted security levels appropriate for the data provided and, moreover, has also installed all systems and technical means within its power to avoid the loss, misuse, alteration, unauthorised access and theft of the data given to us. The user can, at any time, exercise the rights of access, correction, deletion and objection recognised in the LOPD.

 

20. Web Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google").

Google Analytics uses "cookies" which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf in order to keep track of your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties when required by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the processing of the data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should know that doing so may prevent you from using the full functionality of this website.

By using this website you consent to the processing of data about you by Google in the manner and for the purposes described above.

 

21. Miscellaneous

A.- Sorollagallery.com uses cookies which are stored on your computer. Cookies are small files which our computer sends to you, but they do not give us any information regarding your name or any other personal data. The cookies we use cannot read data from your computer or read the cookies stored on your computer.

When the user browses through the webpages of the company the server on which it is hosted automatically recognises the IP address of your computer, the date and time your visit begins and ends, and also information on the different sections viewed. It is necessary for the server to know this information to be able to communicate and send the page requested so that through the browser it can be viewed on the screen.

If you like you can configure your browser so that it warns you on the screen if you are about to receive a cookie. You the user can configure the computer so that you do not receive these cookies; this will not prevent you from accessing the information on the company’s website.

B.- Sorollagallery.com may change, without prior warning, the information contained in its website, including its configuration and presentation.

C.- Sorollagallery.com hereby commits itself NOT TO ENGAGE IN MISLEADING ADVERTISING For this purpose, therefore, we do not consider as misleading advertising any textual or numeric errors which may be found throughout the content of the different sections of the website bearing the company’s name, produced in consequence of maintenance or incomplete updating or faulty information contained in those sections. Sorollagallery.com, in consequence of the above, undertakes to correct such errors as soon as it becomes aware of them.

D.- Sorollagallery.com undertakes NOT TO SEND MARKETING MATERIALS WITHOUT IDENTIFYING THEM AS SUCH , in accordance with the Law 34/2002 on the Information Society and electronic commerce. For this purpose information sent TO CUSTOMERS of Sorollagallery.com will not be considered marketing materials provided its aim is to maintain the contractual relationship existing between client and the company name, as well as the performance of the tasks of information, training and other proper activities of the service which the customer has contracted with the company.

E.- Sorollagallery.com takes no responsibility for the user’s breach of any rule in accessing the company’s website and/or using the information contained in it.

F.- Sorollagallery.com will not be responsible for damages produced or which might be produced, whatever their nature, from the use of the information, the subject matter contained in this website and the programs incorporated in it. The links and hypertext which allow the user, through the company’s website, to access the use and services offered by third parties, not belonging to nor under the control of the company; this organisation takes no responsibility either for the information contained in them or for any effects which might be caused by the said information.

G.- Sorollagallery.com takes no responsibility for the illegal use which third persons may make of the brand names, product names and trademarks which, not being the property of the company, appear on the company’s website. Nor is it responsible for the integrity, truthfulness and legality of the content of the web links which can be accessed through the company’s website.

H.- Sorollagallery.com takes no responsibility for viruses originating from a telematic transmission infiltrated by third parties (such as macros in word processors, Java applets and Active X programs) created in order to harm a computer system.

I.- In short, customers are solely responsible for the use they make of the services, contents, links and hypertext on the company’s website.

 

22. Consent

The use of this website signifies that the user is satisfied and in agreement with the provisions contained in this electronic document, accepting the privacy policy described in all its terms. If you disagree totally or in part with the above, you are encouraged to leave the webpage without supplying any personal information.

 

23. Governing Law and Jurisdiction

These General Conditions are governed by Spanish law. Sorolla Arte S.L and the user, expressly renouncing other jurisdiction which could relate to them, submit themselves to the Jurisdiction of the Courts and Tribunals of the domicile of the user, for any issues that may arise or actions arising from the provision of the web service and its services and contents and interpretation, application, performance or breach of the above. Also, as we are a company adhering to CONFIANZA ONLINE and the terms of its ethical code, in case of disputes relating to recruitment and online advertising, data protection, protection of minors and accessibility, the user may go to the system of out-of-court dispute resolution of CONFIANZA ONLINE (www.confianzaonline.es) © SOROLLA ARTE S.L., Seville.

WARNING: THE ENGLISH VERSION OF THE TERMS AND CONDITIONS IS FOR PURELY INFORMATIONAL PURPOSE. SHOULD ANY CONTRADICTION ARISE BETWEEN THE ENGLISH VERSION AND THE SPANISH VERSION, THE LATTER SHALL ALWAYS PREVAIL.